Shipping & Returns
Everything you need to know about delivery, returns, and exchanges.
Shipping Information
- Free standard shipping on all orders over $500 within the continental United States.
- Standard shipping (5–7 business days) — $15
- Express shipping (2–3 business days) — $35
- Overnight shipping (next business day) — $65
- International shipping available to select countries. Rates calculated at checkout.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- During peak seasons (holidays, sales events), processing may take 3–4 business days.
- You will receive a confirmation email with tracking information once your order ships.
Returns & Exchanges
- We accept returns within 30 days of delivery for unworn, unaltered items in original packaging.
- Items must be returned with all tags attached and original receipt.
- Free return shipping on exchanges. For refunds, a $10 return shipping fee will be deducted.
- Please allow 7–10 business days for refunds to process once we receive your return.
Exclusions
- Final sale items, personalized pieces, and accessories (including fragrances and eyewear) are not eligible for return.
- All swimwear and undergarments are final sale for hygiene reasons.
- International orders are final sale.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
- Include your order number and photos of the damage in your email.
- We will arrange a replacement or full refund including all shipping costs.
Refund Method
- Refunds are issued to the original payment method used at checkout.
- Store credit is available as an alternative and issued immediately upon return scan.
- Gift card purchases are refunded as store credit.
Still Have Questions?
Our customer service team is here to help. Reach out and we'll get back to you within 24 hours.
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